Teams at Highbar Physical Therapy

Verify and explain patient insurance benefits, obtain necessary patient and provider information, resolve complex coverage issues, assist Patient Care Coordinators and other departments, and ensure compliance for clean claim processing.

Provide administrative leadership for an outpatient physical therapy clinic: train and schedule staff, manage authorizations and patient appointments, handle billing and co-pay collections, monitor KPIs and patient accounts, maintain facility/IT service, produce weekly reports, and support Clinic Director operations.

Verify patient insurance, obtain authorizations and referrals, follow up with insurers, assist Patient Care Coordinators and other departments, schedule visits, and ensure accurate data for clean claims processing.