Teams at Highbar Physical Therapy

Coordinate daily clinic operations including training administrative staff, scheduling, patient intake, insurance authorizations, co-pay collection, reporting, and monitoring KPIs to ensure service excellence and operational efficiency.

Provide administrative leadership for an outpatient physical therapy clinic: train and schedule staff, manage authorizations and patient appointments, handle billing and co-pay collections, monitor KPIs and patient accounts, maintain facility/IT service, produce weekly reports, and support Clinic Director operations.

Greet patients, manage appointment scheduling and cancellations, handle multi-line phones and intake paperwork, collect co-pays, explain insurance benefits and authorizations, assist with administrative tasks (faxing, reporting), and support therapists by relieving clerical duties to ensure smooth clinic operations.