Teams at Higharc

Lead customers through adoption of Higharc integrations: run discovery on ERP/data flows, design and test integrations, manage customer relationships, document processes, and work with Product to improve integration tools.

Lead discovery and onboarding for the Estimate module, train and support estimator teams, troubleshoot issues, run UAT, file feature requests/bugs, provide adoption metrics, and deliver product feedback to drive durable customer adoption.

Lead and scale the Implementation team onboarding homebuilders to Higharc. Own planning, scoping, resourcing, reporting, QA, and escalation management. Build standardized processes, dashboards, and metrics, coach Implementation Leads and Specialists, and partner with Product, Engineering, Customer Success, and Sales. Travel up to 20% for on-sites and retreats.