Herself Benefits Overview

Leads quality, clinical coding, risk adjustment, and CDI programs across primary care clinics. Owns HEDIS and Medicare Advantage Star Ratings, care-gap closure, HCC capture, coding accuracy, audit readiness, RADV response, clinician education, workflow optimization, vendor oversight, analytics, and payer reporting. Builds scalable programs and teams while ensuring documentation is accurate, compliant, clinically defensible, and integrated into daily care delivery.

Build community awareness and partnerships to grow patient volume through events, targeted outreach campaigns, and referral tracking. Coordinate and execute outreach activities, maintain event calendars and production goals, represent the clinic at public events, and report on referrals and conversion metrics while collaborating with internal teams.