Teams at Heritage Behavioral Health Center- HBHC

Provides peer recovery support to adults with mental health and substance use challenges using lived experience to build trust, encourage wellness, and connect individuals with treatment, housing, employment, and community resources. Supports the Mobile Crisis Response Team during behavioral health crises, assists with safety planning and service linkage, advocates for client preferences, documents interactions, maintains confidentiality, and participates in training and supervision.

Provides peer mentoring, recovery coaching, advocacy, resource navigation, and transition support to adults with mental health or substance use challenges. Builds trusting relationships using lived experience, promotes recovery and resilience, connects clients with community resources and support groups, documents services, protects confidentiality, and collaborates with clinical and community partners. Work occurs in homes, healthcare settings, social service agencies, and other community environments.

Supports community members in accessing behavioral health telehealth services. Helps clients complete individualized assessments and treatment plans with clinicians, provides telehealth technology education, conducts community outreach, connects clients with resources, advocates for their needs, coordinates with multidisciplinary clinical teams, and documents interactions and progress.