Teams at Heritage Behavioral Health Center- HBHC

Leads and supervises community-based behavioral health programs, ensuring clinical quality, regulatory compliance, client engagement, recovery outcomes, and staff well-being. Oversees directors and managers, evaluates performance data, supports program development and grants, drives quality improvement, represents the organization in statewide initiatives, and collaborates with executives on strategy and expansion.

Leads crisis and access-to-care programs operating 24/7/365, supervising managers and clinical staff, coordinating workflows, ensuring regulatory compliance, supporting hiring and training, conducting case reviews, and maintaining community partnerships. Provides direct client care when needed and guides crisis assessment, intervention, counseling, case management, and discharge planning across call center, urgent care, crisis observation, and mobile crisis services.

Leads a community-based behavioral health services team while providing clinical and administrative supervision. Delivers direct recovery-oriented rehabilitation and outreach services, completes assessments and documentation, develops crisis and treatment plans, coordinates referrals, monitors quality standards, and collaborates with individuals, families, providers, and agency staff. At least 60% of services occur off-site in homes and community settings.