Teams at Herff Jones

Owns and operates AWS and Azure cloud environments, designing secure, scalable infrastructure, landing zones, governance, hybrid connectivity, and infrastructure automation. Supports Windows and Linux servers, cloud security, monitoring, cost optimization, migrations, incident response, disaster recovery, and partner-built systems. The role contributes to infrastructure strategy, change management, documentation, mentoring, and an on-call rotation.

Owns the organization’s security tooling stack and detection engineering program. Responsibilities include administering and tuning security platforms, maintaining coverage and integrations, automating repetitive tasks, leading high-severity incident response, developing and validating detections, and translating incident findings into improved controls. The role also leads security roadmap initiatives, supports cloud, identity, segmentation, data protection, AI, and PCI DSS controls, and mentors security personnel.

Owns email, SMS, lifecycle, and digital marketing execution and performance. Responsibilities include building automated customer journeys, managing Klaviyo and Acquia platforms, administering Twilio and related tools, maintaining audience data and deliverability, ensuring privacy compliance, analyzing campaign performance, managing dashboards and tracking, coordinating paid advertising agencies, and enabling internal and independent sales teams.