Teams at Hendrick Automotive Group

Plans and coordinates software and hardware rollouts across automotive dealerships. Engages dealership leaders, technical teams, vendors, and internal employees; develops schedules; manages communications, dependencies, access, training, issue escalation, and follow-up. The role minimizes operational disruption, confirms completion, documents handoffs to the Service Desk, and reports outcomes to the internal Project Manager. Travel to dealership locations may reach 50%.

Performs express vehicle lubrication services, including oil and filter changes, fluid checks and refills, chassis lubrication, tire and battery checks, and vehicle cleanup. Reports needed repairs to service advisors, applies maintenance reminder stickers, maintains a safe and organized service area, accurately records work hours, follows safety procedures, and supports customer satisfaction standards. The role requires basic automotive knowledge, mechanical ability, physical stamina, and regular availability for scheduled shifts, including evenings, weekends, and holidays.

Educates customers about Lexus vehicles, features, technology, optional equipment, and services. Demonstrates vehicles, conducts test drives and facility tours, leads technology training for existing customers, answers product questions, and supports the sales team. The role requires strong customer communication, automotive knowledge, basic computer skills, a valid driver's license, and availability for evenings, weekends, and holidays.