Helpware
Helpware Benefits Overview
Company Culture
Provides commuter benefits
Utilizes a flexible work schedule
Offers a remote work program
Offers diversity-based Employee Resource Groups
Career Growth + Development
Provides customized development tracks
Job training & conferences
Compensation + Benefits
Offers dental insurance
Offers vision insurance
Offers health insurance
Provides family medical leave
Offers generous parental leave
Offers life insurance
Offers performance bonuses
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid holidays
Recently posted jobs
Computer Vision • Software
Provide frontline email and chat support for customers: answer inquiries, resolve issues, follow SOPs and language guidelines, document interactions, navigate multiple tools, escalate complex cases, and maintain brand-aligned communication on flexible schedules.
Computer Vision • Software
Provide L2 technical support for CyberArk Privilege Cloud (PCloud), troubleshoot Vault, Web Portal, Password and Session Manager components, analyze logs and packets, manage privileged credentials across Windows/Linux/databases, advise on vaulting best practices, and coordinate with engineering/global support for SaaS PAM patches.
Computer Vision • Software
Manage and execute the companys learning and development programs: needs analysis, content development or outsourcing, delivery, evaluation, team management, and coordination with leadership and operations to ensure training quality and KPI achievement.
