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As a Zendesk Expert, provide immediate and expert-level support in all aspects of Zendesk, focusing on reports, AI, bots, and app integration. Support urgent projects for efficient Zendesk tool usage. Responsibilities include Zendesk configuration, report analysis, AI implementation, app integration, and technical support. Requires technical proficiency, analytical skills, problem-solving abilities, project management skills, and strong communication. Remote work-ready and fluent in English. Benefits include salary based on experience and full remote work setup.