Teams at HelloPrint

Serve as the first point of contact for Dutch and Belgian customers through phone, email, and chat. Help customers select suitable products and services, provide proactive and friendly support, and resolve issues creatively. The role requires professional Dutch and English, strong customer orientation, flexibility, teamwork, and willingness to relocate to Valencia. Customer service experience or Adobe InDesign skills is advantageous.

Manages Rotterdam office operations, facilities, events, business travel, budgets, invoices, suppliers, visitor reception, employee moments, and basic IT support. Leads office happiness staff, coordinates company accommodations and contracts, and ensures strategy days and trips run smoothly. Requires strong organization, initiative, discretion, numerical accuracy, flexibility outside office hours, and fluent Dutch and English. The role is office-first and involves managing multiple priorities in a fast-paced environment.

Own production reliability across high-velocity microservices and cloud workloads. Define SLOs, expand observability, improve deployment safety, operate AI runtime infrastructure, optimize cloud and model costs, lead incident response, and validate resilience and disaster recovery. Build Terraform-based infrastructure, security guardrails, automation, runbooks, and developer self-service tooling across Google Cloud environments.