Teams at Helfy

Develop and maintain the company website and platform, build AI automations and AI-powered workflows, collaborate with product and design teams, add new features, and optimize existing system performance.

Provide German-language customer support via email, phone, WhatsApp, and live chat; manage orders, refunds, and re-shipments; perform back-office tasks (order verification, data validation); troubleshoot and escalate issues; update internal systems; report insights and improve documentation and processes.

Lead and scale a B2C online marketplace end-to-end with full P&L ownership. Set strategy, drive growth, profitability, and unit economics. Own sales, business development, marketing, product prioritization, operations, and finance. Hire and lead a distributed cross-functional team, optimize funnels/CRO, and use data to inform decisions.