Teams at Helfy

Join an SRE team to build and maintain scalable, reliable infrastructure. Develop automation, CI/CD and IaC, monitor performance and KPIs, run incident response and postmortems, and improve observability using logging, tracing, and metrics.

Provide German-language customer support via email, phone, WhatsApp, and live chat; manage orders, refunds, and re-shipments; perform back-office tasks (order verification, data validation); troubleshoot and escalate issues; update internal systems; report insights and improve documentation and processes.

Provide executive support and manage office operations, including complex calendars, international travel logistics, onboarding, HR admin, employee engagement, vendor and supplies management, and planning company events to maintain a welcoming workplace.