Teams at Heart of Texas Goodwill Industries, Inc.

Processes weekly payroll, reviews timekeeping and payroll data, records employee pay and benefit changes, prepares payroll and tax reports, and administers employee benefits. Coordinates enrollments, open enrollment, COBRA, FMLA, retirement, and provider reconciliations. Resolves payroll and benefits discrepancies, maintains confidential records, and handles documentation for agencies, court orders, verifications, and subpoenas.

Selects, evaluates, photographs, and lists donated merchandise for online sale. Maintains accurate descriptions, inventory records, storage assignments, and product flow. Tests and authenticates items, prepares packages, calculates shipping rates, generates labels, and supports carrier pickup. Responds to customer inquiries, maintains supplies and work areas, follows safety procedures, and meets performance targets in an eCommerce warehouse environment.

Leads organization-wide learning and development strategy, including instructor-led and online programs, leadership and compliance training, instructional design, LMS administration, vendor partnerships, and program evaluation. Coaches leaders on development pathways, supervises L&D staff, manages training content and reporting, and promotes continuous learning aligned with Goodwill’s mission and organizational goals. Regular travel to retail stores, program sites, and other locations is required.