HealthStream

HQ
Nashville
900 Total Employees
Year Founded: 1990
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HealthStream Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Offers a remote work program

Offers diversity-based Employee Resource Groups

Provides a mobile phone discount

Offers legal assistance

Recently posted jobs

See all jobs at HealthStream
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HealthStream

Tier 1 Customer Support Specialist I

3 Days AgoSaved
In-Office or Remote
Nashville, TN, USA
Edtech • Healthtech • Information Technology • Software
Provide Tier 1 phone, email, and chat support for healthcare software customers. Diagnose and troubleshoot technical issues, document and verify defects, collaborate with internal teams, test product releases, and recommend enhancements based on customer feedback. The role requires clear communication, customer advocacy, problem-solving, and familiarity with Microsoft operating systems, Salesforce, Microsoft Teams, and basic SQL. Schedule coverage is Monday through Friday between 7 AM and 7 PM CST.
HealthStream Logo
HealthStream

Tier 1 Customer Support Specialist I

5 Days AgoSaved
In-Office or Remote
Nashville, TN, USA
Edtech • Healthtech • Information Technology • Software
Provides Tier 1 phone, email, and chat support for healthcare software customers. Troubleshoots and diagnoses issues, documents defects for development teams, tests new features, collaborates cross-functionally, and recommends product enhancements based on customer feedback. Builds strong customer relationships while delivering clear, empathetic resolutions. Requires at least one year of technical help desk or support experience and familiarity with Microsoft operating systems, Salesforce, Microsoft Teams, and basic SQL.
HealthStream Logo
HealthStream

Tier 1 Customer Support Specialist I

5 Days AgoSaved
In-Office or Remote
Nashville, TN, USA
Edtech • Healthtech • Information Technology • Software
Provides Tier 1 phone, email, and chat support for healthcare software customers. Troubleshoots and diagnoses issues, documents defects for development teams, tests product releases, collaborates cross-functionally, and recommends product improvements based on customer feedback. The role requires strong communication, technical problem-solving, customer advocacy, and the ability to work an eight-hour schedule between 7 AM and 7 PM CST.
see all jobs at HealthStream