Teams at HealthSnap

Serve as primary customer contact for private practice clients, guiding implementation through renewal. Monitor clinical and billing performance, lead business reviews, diagnose adoption or reimbursement issues, develop action plans, educate on Medicare/RPM billing, and collaborate cross-functionally to improve enrollment, utilization, reimbursement, and retention.

Enroll patients in chronic care management and remote patient monitoring programs through outbound calls. Explain program benefits, costs, consent, and device shipment; manage enrollment caseloads; enter information across systems; provide empathetic patient support; and meet monthly enrollment goals.