Teams at HeadSpin

Perform deep functional, exploratory, and customer-focused manual testing for new features and production issues. Create test plans, validate backend data and file integrations, reproduce customer issues, perform regression and workflow validation across distributed systems, assist UAT, support hot fixes, and demo fixes to stakeholders. Coordinate with automation engineers and learn automation with AI tooling.

Provide Tier-2 technical support for mortgage services: troubleshoot web and networking issues, analyze SQL and error logs, manage service connections and XML mappings, communicate with stakeholders, prioritize incidents, and promote security and quality.

Lead performance engineering activities to design and run load, stress, endurance, and scalability tests across cloud and hybrid environments. Identify bottlenecks in applications, APIs, databases, and infrastructure; collaborate with Architecture, DevOps, QA, and Development to validate production readiness, optimize performance, and support high-availability Azure AKS deployments. Mentor offshore performance engineers.