Teams at HCTec

Provide remote and on-site technical support for hardware, software, and networks; troubleshoot complex issues; manage accounts and permissions; perform system maintenance, backups, and updates; assist with deployments; document solutions; participate in IT policy development; serve on a 24/7 on-call rotation and travel locally to client sites.

Support HR operations and manage office administration. Lead onboarding and provisioning, maintain HRIS records, support compliance and HR reporting, manage travel/expense platform, coordinate meetings/events and front-desk duties, oversee supplies/vendors, and assist with employee relations and ad-hoc HR projects.

Own client relationships and account health, lead implementations and delivery, ensure SLA compliance and quality across the consultant lifecycle, develop performance reporting, drive process improvements and scalability, train teams, and provide executive insights to support long-term client success.