Teams at Hatch

Lead and scale the Account Management organization across SMB, Midmarket, and Enterprise. Build structure, incentives, playbooks, and performance management; drive retention and growth; oversee technical onboarding, project management, and cross-functional partnership with Sales, Product, Engineering, Solutions Engineering, Operations, and Marketing.

The Sales Development Representative will engage with business owners and sales executives, book productive conversations, and contribute to the SDR team's strategies and best practices.

Embed with strategic clients to build and ship production-quality integrations for Hatch's Voice AI product. Scope complex integrations, implement connectors and automation (APIs, webhooks, telephony, CRM), QA and monitor deployments, iterate post-launch, and translate client learnings into core product improvements. Provide technical consulting and occasional onsite support.