Hastings Direct Benefits Overview

Analyze internal and external management information, track commercial KPIs, identify underperformance, and support strategies to improve results. Develop business cases, run commercial projects, lead initiatives, contribute to budgeting and forecasting, and deliver accurate daily, weekly, and monthly reporting. The role requires strong analytical, commercial, communication, presentation, and organizational skills, with hybrid work from Bexhill, London, or Leicester.

Owns claims product prioritization, user stories, requirements, acceptance criteria, testing, backlog management, sprint planning, and delivery of transformation initiatives. The role works with business and technical stakeholders, oversees OAT documentation, and develops expertise in the Guidewire core platform.

Supports motor claims commercial strategy by analyzing claims inflation, market movements, performance trends, and emerging claim behaviors. Develops management information and data visualizations, collaborates with internal teams and suppliers, monitors claims performance, and helps implement initiatives to improve commercial outcomes. Requires claims management experience, strong analytical and commercial skills, familiarity with P&L drivers, and the ability to support change in a matrix organization.