Hastings Direct Benefits Overview

As a Junior Test Automation Engineer, you will contribute to designing, implementing, and maintaining test scenarios, engage with requirements, and participate in Scrum ceremonies within a collaborative team.

Develop ML models to predict claims outcomes and fraud, collaborate with ML Engineers, monitor model performance against commercial KPIs, and present findings to stakeholders.

Lead a large complaints operation across Retail Insurance and Claims, ensuring fair customer and regulatory outcomes, driving performance, reducing complaint volumes, delivering continuous improvement, and partnering with stakeholders to improve claims and service journeys.