Teams at hashtag paid

Lead Client Success, Creator Operations, and Creator Acquisition functions to drive retention, expansion, and supply growth. Scale teams, set KPIs (NPS, retention, TAT, margin), partner cross-functionally with Sales/Product/Engineering, and improve creator sourcing, onboarding, and network strategy to meet demand while protecting margin.

Lead and build a measurement function from scratch: design infrastructure, write SQL and dashboards, define reporting playbooks, drive early insights, set pre-sale success metrics, own first- and third-party data, productize measurement as revenue, and hire and scale a technical measurement pod.

Manage and execute complex creator marketing programs for enterprise clients, own campaign delivery and creator management, drive client satisfaction and retention, identify upsell opportunities, and coordinate cross-functional teams to meet KPIs.