Harrods Benefits Overview

Manage and engage social media communities, moderate discussions, monitor sentiment and trends, provide insights for social strategy, support crisis and reputation management, and improve community workflows, reporting, and engagement performance.

Supports the organic social media strategy by managing content calendars, coordinating briefs and publishing, maintaining channel quality, monitoring performance, preparing reports, and using insights to optimize engagement and growth. The role also supports social channel governance, security, compliance, audits, and content delivery processes while collaborating with marketing, media, creative teams, and stakeholders.

Lead and mentor the styling team to deliver Harrods e-commerce creative vision across menswear and womenswear. Oversee outfitting, model casting, talent development, styling processes, daily briefs/PDFs, kit management, and ensure imagery aligns with brand guidelines while maintaining studio efficiencies and deadlines.