Teams at Harmony

Own post-sale technical relationships for a portfolio of customers: drive adoption, troubleshoot integrations and configuration, monitor customer health, reproduce and escalate bugs, build dashboards and runbooks, collaborate on onboarding, and surface product feedback to Product and Engineering.

Lead end-to-end full-stack projects for an AI-native B2B SaaS product: design and build microservices on Kubernetes/AWS, integrate LLMs and agentic systems, collaborate with product and customers, ensure operational reliability, and use AI tooling to boost productivity.

Own and build the end-to-end cloud infrastructure and developer platform: infrastructure-as-code, CI/CD pipelines, Kubernetes clusters, observability, FinOps, security, and AI-powered DevOps automation to improve reliability, cost, and developer experience.