Teams at HarborChase

The Director of Sales drives occupancy and revenue growth for a senior living community through networking, lead management, prospect engagement, sales closing, and move-in coordination. The role maintains accurate records, monitors unit availability, builds referral relationships, supports families through transitions, reports sales performance, and guides other sales staff. It also requires collaboration with resident care leaders, compliance with applicable regulations, participation in community operations, and occasional evening or weekend availability.

Directs sales and occupancy development for a senior living community through networking, lead management, prospect follow-up, tours, closing, and move-in coordination. Builds relationships with residents, families, referral sources, and community organizations; tracks vacancies and competitors; reports sales performance; supports sales staff; and assists families throughout the transition process. Requires occasional evenings and weekends, leadership, sales closing ability, regulatory awareness, and knowledge of senior living services.

Directs internal IT operations for approximately 200 associates across 18 communities and a corporate office. Provides hands-on help desk, hardware, networking, telecommunications, mobile device, connectivity, onboarding, and offboarding support. Manages IT assets, procurement, vendors, contracts, licenses, and technology expenses. Coordinates infrastructure, cybersecurity, system upgrades, and technology installations for new communities, renovations, and acquisitions while partnering with external IT providers.