Teams at Happy Health, Inc.

Lead architecture, implementation, operation, and scaling of customer-facing eCommerce systems (Shopify-centered), payment and subscription workflows, analytics/attribution instrumentation, and integrations. Provide hands-on technical leadership, establish engineering best practices, ensure security and reliability, and partner cross-functionally to support DTC growth and long-term platform needs.

Lead architecture, build, and operate a serverless AWS backend (Python, Lambda, CDK, DynamoDB, S3) supporting APIs, event processing, integrations (EHR/CRM/eCommerce/3PL), observability, security, and compliance. Provide technical leadership, drive platform decisions, identify risks and scalability bottlenecks, and establish backend engineering best practices across systems and teams.

Provide empathetic multi-channel support for patients using the Happy Ring and digital care platform; troubleshoot technical and account issues; facilitate onboarding, scheduling, payments, and device fulfillment; document cases in CRM/EHR, follow SOPs, monitor recurring issues and escalate clinical or operational cases.