Teams at The Hanover Insurance Group

Leads small commercial sales strategy across the Mid-Atlantic region by directing, coaching, and developing Small Commercial Sales Managers. Drives agent conversion, regional premium and growth objectives, territory planning, pipeline discipline, performance management, and strategic collaboration with underwriting, field leadership, claims, actuarial, marketing, and operations. Builds agent partnerships, provides market intelligence, develops talent, and influences enterprise stakeholders to achieve business goals.

Provides technical leadership for commercial auto risk assessment, fleet safety, loss control, underwriting support, and customer consultation. Evaluates driver management, vehicle maintenance, regulatory compliance, crash prevention, telematics, and fleet safety systems. Develops technical standards, training, tools, recommendations, and governance practices while coaching field consultants and partnering with underwriting, claims, agents, customers, and business leaders. Supports complex fleet surveys, strategic initiatives, vendor relationships, and measurable risk improvement.

Handles moderate- to high-exposure insurance defense litigation from inception through dismissal, settlement, or trial. Investigates and manages cases, conducts trials, mediations, arbitrations, and pre-trials, advises claims professionals and clients, negotiates settlements, and evaluates legal files. Requires Virginia bar admission, insurance defense knowledge, strong advocacy, negotiation, legal research, courtroom, investigative, communication, and organizational skills. The role is hybrid in Henrico, Virginia, with occasional travel and on-site work as needed.