Teams at Hamilton Community Health Network

Process and manage patient referrals: verify managed care/network eligibility, obtain authorizations, fax/mail authorizations, maintain referral logs and Excel trackers, follow up on consult receipt and appointment compliance, schedule missed appointments, document communications, and serve as liaison between patients, providers, and managed care representatives.

Provide direct optometry care including eye exams, diagnosis and treatment of ocular disease, prescribing medications and corrective lenses, patient education, staff direction, charting, referrals, pre/post-op checks, and participation in quality improvement and meetings.

Provide full-cycle HR support including HRIS administration, recruitment, onboarding, benefits and COBRA processing, employee relations, FMLA administration, compliance with HIPAA/DOL/OSHA, and HR reporting. Support HR Manager, coordinate job postings and hiring events, conduct pre-employment checks, maintain personnel records, and assist with training, audits, and HR system updates.