Teams at Hallmark Financial Services Inc

Manages producer contracting, agency appointments, onboarding, renewals, terminations, licensing verification, and agency partner support for personal and commercial insurance lines. Supervises 2–4 administrative staff, sets service goals, conducts quality audits, resolves appointment issues with business and Sales leaders, maintains procedures, supports compliance reporting, and identifies process and system improvements.

Business Analyst supporting Commercial Insurance operations by gathering requirements, managing enhancements and defects, documenting processes, coordinating with business and IT teams, and performing manual, regression, and UAT testing. The role applies commercial insurance expertise to system implementations, process improvements, issue resolution, and stakeholder communication across multiple concurrent initiatives.

Manages and grows an assigned territory of independent insurance agents by developing agency relationships, recruiting new partners, executing sales strategies, and driving policy and premium growth. Responsibilities include onboarding and training agencies, evaluating profitability and performance, presenting to groups, monitoring market trends, maintaining sales records, and attending industry events. This field-based position requires regular travel, including approximately 30% overnight travel.