Search the 9 jobs at Halcyon

The Technical Account Manager will provide post-sale support to Halcyon customers, resolving high-priority technical issues, managing onboarding and implementations, and ensuring customer success through product training and best practices. The role requires collaboration with various teams to deliver solutions while maintaining customer relationships at all levels of the organization.

The Technical Account Manager will provide post-sale support to Halcyon customers, resolve high-priority issues across multiple platforms, and facilitate customer onboarding and training. The role requires collaboration with various internal teams and engaging with customers to ensure their success with Halcyon's products.

The Security Data Architect will discover, design, and implement techniques to consume and analyze data from multiple sources to enhance Halcyon's anti-ransomware solution. Responsibilities include data cleaning, correlation, modeling, reporting, and suggesting improvements for data collection and storage effectiveness.

The Agent Test Automation Engineer at Halcyon will design and implement an endpoint test automation framework, develop automated tests, manage the testing environment, and ensure high-quality code standards to protect customers from ransomware threats.

Halcyon is seeking an experienced Threat Analyst to advance detection and prevention capabilities, ensuring customer protection from the latest threats without disrupting business function.

The Solutions Architect role at Halcyon involves demonstrating the value of their cyber resilience solution to customers, conducting ransomware readiness assessments, and aligning customer expectations with Halcyon's offerings. The role requires collaboration with sales and other teams to ensure customer satisfaction, facilitate technical demonstrations, and contribute to sales objectives through effective communication and stakeholder engagement.

The Customer Success Engineer at Halcyon will drive customer adoption of the adaptive security platform, coordinating onboarding, support, and retention efforts. Responsibilities include developing customer success plans, monitoring customer health, resolving technical issues, and maintaining communication to enhance client engagement and discover upsell opportunities.

The Customer Success Engineer will drive customer adoption, onboarding, support, and retention, ensuring clients achieve their business goals with the Halcyon platform. Responsibilities include developing customer success plans, monitoring customer health, providing technical support, and resolving complex issues while fostering strong relationships with enterprise clients.

The Data Platform Engineer at Halcyon will develop and maintain the data platform and cloud infrastructure, enhance developer experience, collaborate with product teams, and ensure high code quality. Responsibilities also include monitoring system reliability, and participating in team growth and recruitment.