Teams at The Hackett Group

Conducts primary and secondary business research on technology, workforce, operating model, and service delivery trends. Shapes research questions, analyzes quantitative and qualitative findings, monitors market developments, and synthesizes insights into benchmark reports, thought leadership, client deliverables, training materials, and executive presentations. Requires advanced PowerPoint storytelling, strong Excel and analytical skills, validated use of generative AI, excellent communication, and the ability to manage multiple research initiatives independently for senior stakeholders.

Supports SAP MM implementation and application maintenance projects, including configuration, master data preparation, testing, integration with PP, SD, and FI/CO, cutover, go-live, documentation, training, ticket resolution, and production support. The role also involves client communication, change requests, functional specifications, regression testing, research, continuous improvement, and mentoring team members.

Leads technology transformation consulting engagements for CIO, CDO, and CTO organizations. Responsibilities include scoping projects, managing teams and workplans, solving strategic and operational issues, developing technology strategies and roadmaps, presenting recommendations to executives, supporting implementation, managing client relationships, and coaching consultants. Focus areas include IT operating models, digital transformation, governance, outsourcing advisory, benchmarking, organizational change, business relationship management, cost reduction, and agile IT operations.