Teams at HackerRank

The role involves managing a portfolio of SMB customers, ensuring satisfaction through check-ins, renewals, and identifying expansion opportunities while collaborating with internal teams.

Manage a book of SMB accounts to drive adoption, engagement, renewals, and expansion. Build account strategies, advise customers, run QBRs, maintain forecasts, and cultivate executive relationships to align HackerRank with hiring and talent development goals.

Lead the evaluation product roadmap, define rubrics and scoring dimensions, translate methodology into shipped features with ML teams, engage enterprise customers, build feedback loops for model improvement, and own metrics proving evaluation quality.