Teams at H.O. Penn Machinery Company

Handles walk-in and phone inquiries, qualifies leads, closes machine sales, manages customer accounts, updates CRM records, supports marketing activities, and coordinates with sales and internal teams to resolve customer needs. The role requires strong communication, organization, follow-up, product knowledge, and customer service skills, along with a valid driver's license for territory travel.

Handles walk-in and phone sales inquiries, qualifies leads, manages assigned customer accounts, conducts outbound sales calls, updates CRM records, and supports machine sales growth. Builds customer relationships, explains product features and benefits, coordinates with outside sales and internal departments, resolves customer issues, supports marketing events, and maintains machine display and demonstration areas. Requires strong communication, organization, follow-up, product knowledge, and customer service skills.

Manage power systems product support sales and service programs, including engine parts, service offerings, pricing, margins, quotations, contracts, and customer relationships. Lead sales strategies, collaborate with parts, service, project management, and Caterpillar teams, and support new installations. Develop and retain a high-performing workforce through coaching and accountability while promoting safety, customer satisfaction, and operational efficiency. Local travel of up to 50% is required.