Guest Services, Inc. Benefits Overview

Supervises daily marina operations, front desk service, staff performance, inventory, payments, maintenance, safety, sanitation, rental and sailing programs. The role handles customer inquiries and complaints, prepares sales and financial reports, supports marketing and events, and ensures facilities, docks, equipment, and grounds remain safe and operational. Requires outdoor work, weekend availability, boating experience, supervisory capability, and comfort working around water.

Oversees marina grounds maintenance and travel lift operations, including staffing, scheduling, training, safety compliance, landscaping, snow removal, event cleanup, records, payroll approval, budgeting, and guest service. The manager supervises employees, operates and maintains landscaping and marina equipment, coordinates seasonal activities, and ensures safe, efficient operations across marina locations.

Oversees office administration, accounting, and human resources functions in a hospitality setting. Responsibilities include recruiting, onboarding, benefits administration, payroll, accounts payable, file maintenance, petty cash reconciliation, workers’ compensation claims, employee housing and uniform administration, office supply management, and confidentiality compliance. The role also supports safety programs, manager-on-duty coverage, community events, and general office operations while supervising staff as needed.