Teams at Guardio

Own and resolve complex escalations end-to-end, use AI tools to investigate billing/account/system issues, identify root causes and patterns, surface actionable insights to product and training, improve automated support flows, manage sensitive cases, contribute to QA, and drive systemic fixes to reduce recurring tickets.

Lead and grow Guardio Labs: hire and mentor researchers, set the research agenda, perform hands-on threat hunting and reverse engineering, turn discoveries into rapid product protections, build automated threat intelligence systems, and publish high-impact research and disclosures.

The Growth Product Manager will lead and optimize growth funnels, analyze business metrics, collaborate with cross-functional teams, and drive strategic initiatives for user acquisition and engagement.