Teams at The Guardian

Plan, develop and implement multi-channel CRM campaigns across the reader lifecycle (acquisition, in-life, upsell, renewal, winback). Build measurable customer journeys, execute email and other channel activity, analyse campaign performance, and present plans and results to stakeholders.

Lead planning, costing and delivery of commercial multimedia campaigns (audio/video). Manage campaigns from pitch to post-campaign analysis, produce cost estimates and schedules, support pre-sales, coordinate budgets and stakeholders across editorial, commercial and Guardian Studios to ensure timelines, margins and authentic brand integration.

Lead editorial oversight of US reader fundraising for a six-month maternity cover: write and edit fundraising copy, run email and year-end campaigns, design messaging tests, analyze giving patterns, and collaborate with commercial and editorial teams to grow US supporter revenue.