Teams at Greater Holyoke YMCA

Lead and manage Youth Services including Early Childhood, School Age Care, Summer Camp, and Teen Programs. Provide strategic direction, budget oversight, regulatory compliance, staff recruitment/training/supervision, family engagement, grant and contract management, community partnership development, and program quality improvement to meet YMCA goals.

Provide accounts receivable/payable, cash management, billing and collections for programs and memberships. Process refunds, state vouchers, grant billing, support audits and reporting, and deliver administrative support and special projects.

Develops, implements, and oversees wellness center programming, new member orientations, small group training, and personal training. Supervises staff/volunteers, ensures safety and program quality, tracks member engagement metrics, supports chronic disease prevention referrals, manages schedules and payroll, and works evenings/weekends as needed to drive member retention and inclusive community engagement.