Teams at Greater Holyoke YMCA

Lead and manage Youth Services including Early Childhood, School Age Care, Summer Camp, and Teen Programs. Provide strategic direction, budget oversight, regulatory compliance, staff recruitment/training/supervision, family engagement, grant and contract management, community partnership development, and program quality improvement to meet YMCA goals.

Provide safe, age-appropriate supervision and activities for children (4 weeks–7 years), implement Child Watch policies, maintain cleanliness and safety, execute emergency procedures, and foster positive relationships with families and YMCA members.

Provide front-desk membership and program sales support: process memberships and registrations in MemberST, answer phones, maintain entry security, handle cash drawer/opening and closing procedures, give tours to prospective members, keep the area tidy, and comply with CPR/First Aid and professional dress/attendance expectations.