Teams at Great Plains Health

Greets laboratory patients, performs order entry and blood and urine specimen collection, prepares specimens for testing, storage, or export, resolves discrepancies, prepares reports, handles billing and supply ordering, maintains sanitary and isolation procedures, and helps orient new laboratory aides.

Schedules, cancels, and reschedules patient services; verifies orders, documentation, insurance information, and patient demographics; maintains appointment records and scheduling accuracy; follows department protocols; uses hospital information and document imaging systems; manages downtime procedures; interprets test orders; and handles difficult phone conversations professionally.

Schedules, cancels, and reschedules patient services; verifies orders, documentation, insurance information, and test requirements; updates patient demographics; uses hospital scheduling and document imaging systems; manages downtime procedures; and handles difficult phone conversations while maintaining high scheduling accuracy.