Teams at Great Minds®

Write, edit, and submit state adoption materials and RFP responses for K-12 curricula. Review RFIs/RFPs for requirements, draft proposal language, complete online submission forms, coordinate with sales and content teams, manage deadlines, build templates, proofread, and track assignments to ensure accurate, timely proposals.

Own the end-to-end product lifecycle for core Math curriculum products: market research, user and classroom testing, roadmap, pricing, P&L monitoring, cross-functional alignment, launch, and post-launch performance to ensure instructional coherence and adoption.

Provide advanced pre- and post-sales customer support for orders, shipments, and product information. Own end-to-end issue resolution coordinating with Logistics, Print Operations, and Sales. Monitor support trends, recommend process improvements, create SOPs and knowledge base content, and maintain detailed customer records in Salesforce. Collaborate cross-functionally to improve workflows and customer experience.