Teams at Great Lakes Hospitality Group

Cleans and services public areas and exterior grounds, maintains guest-ready conditions, restocks supplies, handles departmental deliveries, and follows cleanliness and safety standards. Requires attention to detail and reliability.

Manage front office operations including reservations, guest registration, bell and telephone services, and guest accounting. Supervise, hire, train, schedule, and evaluate front desk staff. Drive occupancy and revenue through reservations and suggestive selling, maintain credit control and security procedures, handle guest complaints, develop budgets and operational plans, and ensure guest satisfaction and departmental profitability.