Teams at The Great Escape Room

Entertain and guide guests through immersive escape room experiences, staying in character and maintaining storyline. Provide excellent customer service, solve operational problems, work weekends (Saturdays required), and collaborate with the team to improve operations. Part-time role (15–25 hours/week) with opportunities for commission and growth.

Manage daily on-site operations to ensure safe, high-quality guest experiences, drive bookings and revenue via local outreach and marketing, handle customer and group bookings, supervise and schedule staff, support live events, build community relationships, and track performance metrics. Requires evening and weekend availability.

The Operations Manager oversees staff operations, schedules, marketing activities, and maintains the location. Responsibilities include interviewing staff, handling inquiries, and ensuring smooth functionality of escape rooms.