Teams at Great American Insurance Group

Analyzes business issues, gathers and documents IT system requirements, develops workflow diagrams and specifications, supports automation initiatives, and may create user documentation, deliver training, and monitor project milestones. The role collaborates with program and project teams to design solutions aligned with organizational goals and improve operational efficiency. This is a hybrid position requiring onsite work two days per week and remote work up to three days.

Leads technical product strategy, roadmap development, requirements prioritization, product lifecycle execution, agile delivery, stakeholder communication, performance analysis, and engineering collaboration. Oversees complex products across multiple teams, drives data-informed decisions, facilitates agile ceremonies, and may manage and coach direct reports.

Reviews facility and professional medical bills against records, diagnoses, and agreements; negotiates pre-surgical services; audits for leakage and process improvements; advises claims staff on medical cost-control procedures; provides technical guidance; and may coach or manage staff. Requires expert managed-care knowledge, advanced case-management skills, analytical ability, and discretion with confidential information.