Teams at Great American Insurance Group

Manage complex catastrophic workers' compensation claims by coordinating medical care, assessing needs, developing care plans, liaising with providers and vendors, documenting clinical recommendations, and serving as a clinical resource to stakeholders to ensure cost-effective recovery and return-to-work outcomes.

Manage a caseload of cargo and property claims: investigate coverage and liability, determine reserves and settlements within authority, negotiate resolutions, maintain detailed claim files, and communicate with insureds, claimants, and partners. May attend dispute proceedings and authorize payments as permitted.

Reviews facility and professional medical bills against records and diagnoses for appropriateness, negotiates pre-surgical services, performs audits to identify leakage, provides medical and cost-control advice to claims staff, coaches lower-level associates, may supervise staff, and supports special projects. Role may be full-time remote or hybrid.