Teams at Great American Insurance Group

Processes complex insurance policies, renewals, endorsements, cancellations, billing updates, and policy documentation. Enters and validates data, resolves discrepancies, prepares reports, answers premium and billing inquiries, and improves operational efficiency. May coach staff, support talent decisions, and provide guidance to lower-level employees and other functional areas while ensuring compliance with insurance policies and regulations.

Investigates and evaluates workers’ compensation and commercial auto subrogation claims, develops recovery strategies, gathers evidence, negotiates settlements, and manages complex matters across multiple jurisdictions. Partners with adjusters, attorneys, experts, insureds, and other stakeholders while protecting recovery rights, monitoring legal deadlines, attending proceedings, and providing recovery recommendations to leadership.

Manages highly complex California workers compensation claims, including investigations, coverage and liability determinations, settlement negotiations, reserves, payments, and claim-file documentation. The role may participate in arbitrations, mediations, depositions, and trials, communicate with insureds and claimants, and coach staff. Candidates need extensive property and casualty claims experience, preferably California workers compensation expertise, strong analytical and negotiation skills, and advanced knowledge of insurance policies, laws, and claims procedures.