GRAV
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As an Account Manager, you will be the primary contact for your accounts, responsible for building and maintaining customer relationships, promoting sales, managing orders, coordinating with the sales team, and providing timely solutions to meet customer needs. You will also contribute to maintaining profitability and participate in trade shows, all while ensuring alignment with the company's mission and vision.
The Customer Experience Representative handles incoming service calls and emails, resolves customer issues efficiently, documents claims patterns, and ensures customer satisfaction while meeting revenue goals. They contribute to process improvements and promote brand engagement.
The Content Manager will develop and implement a content strategy to enhance brand awareness and engage audiences. Responsibilities include writing and editing various forms of content, optimizing for SEO, using analytics for performance tracking, and collaborating with teams on content projects.