Teams at Grand Canyon Education

Manage a Florida territory to drive online program awareness and enrollment through outreach, events, partner relationships, presentations, and individualized counseling. Meet ambitious targets, travel within the territory (including evenings/weekends), use digital tools to track inquiries, and support students from application through early course completion.

Provides high-volume technical support to university students through phone, email, live chat, and social media. Troubleshoots online classroom access, browsers, and e-learning applications; documents resolutions; meets call center and first-contact resolution metrics; escalates complex or recurring issues; and provides clear, patient guidance in a structured virtual environment. Requires schedule flexibility, strong communication, multitasking, problem-solving, and customer service skills.

The Account Executive develops and manages a regional territory, generating awareness and inquiries for online academic programs. Responsibilities include building community partnerships, planning events and activities, presenting programs, contacting prospective students, counseling applicants and families, and guiding students through admissions and early coursework. The role is remote but requires extensive territory travel, independent work, strong communication, relationship-building, coaching, organization, and achievement of ambitious growth targets.