Teams at Gradient Experience

Manage client relationships and experiential marketing campaigns from concept through completion. Lead campaign strategy, presentations, cross-functional creative, production, and logistics teams; manage timelines, budgets, reporting, and client deliverables. Plan and support live events and onsite activations, analyze campaign performance, and develop post-event reports and case studies. Identify account growth opportunities and serve as a trusted client advisor.

Supports the Founder by managing priorities, follow-through, travel, events, outreach, meeting preparation, writing projects, and personal logistics. The role also researches prospects, tracks business development opportunities in HubSpot or Salesforce, coordinates global events, and manages action items across workstreams. Success requires strong organization, proactive communication, fluent English and French, discretion, and the ability to work effectively in a varied, fast-paced agency environment.

Own retention and growth strategies for a portfolio of $1M+ client accounts, building relationships across brands and departments within luxury, beauty, spirits, and premium consumer organizations. Generate referrals and expand existing client footprints, manage retention and growth targets, partner with project management on delivery quality, report performance, and travel regularly for in-person client engagement.