Teams at Gradient Experience

Own retention and growth for a portfolio of $1M+ client accounts. Build relationships across brands and departments, generate referrals and introductions, expand existing accounts, and meet retention and growth targets. Partner with project management to monitor delivery quality without managing execution, report performance to the Chief Client Officer, and travel regularly for client relationships.

Support senior leadership in new business outreach and pipeline management: coordinate meetings, track leads in CRM, handle inquiries in English and French, prepare briefing materials, research prospects, and ensure smooth internal handoffs.

The Creative Strategist develops insight-driven strategies and narratives for experiential marketing proposals, leading both pre-sale and post-sale concept development and execution.