Graco Benefits Overview

The Account Manager drives sales growth for Graco’s contractor equipment products across British Columbia. Responsibilities include developing sales channels, creating territory plans, acquiring and nurturing accounts, managing customer relationships, conducting site visits, analyzing market and competitor trends, supporting product launches, training sales staff and channel partners, coordinating supplier relationships, and managing demonstration equipment. The role requires 3+ years of sales experience, mechanical aptitude, distribution-channel expertise, a valid driver’s license, and willingness to travel.

Creates and maintains technical documentation for industrial equipment, including manuals, operating instructions, maintenance materials, and repair procedures. Collaborates with engineering, safety, marketing, and subject matter experts to ensure accurate, clear, timely, and user-focused content. Responsibilities include reviewing published materials, managing translations, editing technical content, addressing safety hazards, and supporting documentation projects. Requires strong writing, organization, teamwork, and deadline-management skills.

Administers and supports enterprise marketing technology platforms, including eCommerce, AEM, PIM, DAM, CDN, email, and analytics systems. Troubleshoots integrations, access, workflows, configurations, security, publishing, and performance issues; coordinates releases, testing, deployments, and vendor resolution. Supports digital content, product information, catalogs, assets, email, SEO, accessibility, and customer experiences. Drives platform reliability, usability, governance, documentation, training, and continuous improvement while partnering with Marketing, IT, Product Management, and vendors.