Teams at GovX, Inc.

Investigate orders flagged by automated fraud systems, verify customer and account information, confirm or cancel orders, and resolve chargebacks. Identify fraud trends, communicate findings across departments, enforce Terms of Use, and gather documentation to dispute unsupported claims. Work closely with Member Services to minimize financial losses and ensure smooth transaction processing.

Support the Social Media Manager by maintaining content calendars, scheduling and publishing across platforms, assisting influencer acquisition and logistics, compiling performance reports and analyses, contributing content ideas, and monitoring trends to optimize social campaigns and creator partnerships.

Manage product, seller, offer, and event data for GOVX catalog: upload and maintain listings, optimize content (images, videos, size charts, tags), map taxonomy and filters, QA for discoverability, and collaborate cross-functionally to meet category SLAs.