GoTo

HQ
Boston
Total Offices: 10
1,926 Total Employees
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GoTo Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers charitable contribution matching

Offers occupational accident insurance

Offers company equity

Offers employee discounts

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers dependent care

Provides family medical leave

Provides fertility benefits

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides free snacks and drinks

Offers travel concierge services

Office is pet friendly

Provides a mobile phone discount

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

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GoTo

Technical Support Specialist Tier 1

11 Days AgoSaved
In-Office
Guatemala, GTM
Software
Provides first-contact technical support for GoTo products through phone, chat, and email. Troubleshoots basic network and product issues, documents customer interactions and resolutions, researches inquiries, and aims to resolve cases without escalation. Requires customer service or technical support experience, advanced English communication, multitasking across support systems, scheduling flexibility, and familiarity with SaaS. Basic networking and VoIP knowledge is preferred.
Software
Own the roadmap and vision for GoTo’s Kubernetes platform and surrounding DevOps toolchain. Lead developer experience improvements using adoption, deployment, and DORA metrics. Direct build-versus-buy evaluations, make roadmap go/no-go decisions, and coordinate concurrent initiatives across engineering, SRE, security, and finance. Monitor platform engineering, DevOps, AI developer workflow, and software supply-chain security trends to inform strategic product decisions.
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GoTo

Customer Support Specialist (IT+ENG // FR+ENG)

12 Days AgoSaved
Remote
Hungary
Software
Provide first-line technical support for LogMeIn IT service management products through calls, callbacks, email, and remote sessions. Troubleshoot endpoint, connectivity, access, installation, and application issues; document cases in Salesforce; collect logs and reproduction details; meet SLA requirements; pursue first-contact resolution; and collaborate with escalation teams on complex issues. The role requires customer-facing IT support experience and fluency in English plus Italian or French.
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