Gorgias

HQ
Uxbridge
Total Offices: 6
400 Total Employees
162 Product + Tech Employees
Year Founded: 2015

Gorgias Benefits Overview

Part of our mission is to have Exceptional People Grow in an Exceptional Environment. Our culture means as much as our quarterly goals. That's why at Gorgias we believe that supporting our employees' happiness and growth is critical to the company success. We offer amazing, world-class benefits and perks, learning and personal development opportunities, events, flexible remote policies and high tech modern offices for all Gorgias employees.

Compensation + Benefits

Provides 401(K) matching

100% of the first 3% of deferred W-2 income, 50% of the next 2% of deferred W-2 income

Provides a pension

Offers company equity

Gorgias offers stock options, including vesting over a 4 year period and the possibility of early exercise.

Provides relocation assistance

Gorgias offers a relocation package that includes moving costs and travel expenses coverage for all employees relocating for work reasons.

Offers performance bonuses

Gorgias' performance bonus plans consist mainly on cash rewards

Provides home-office stipend for remote employees

We, at Gorgias believe that having a proper desk, chair and monitor are key for a good posture and general wellness at work. We offer a Work From Home stipend to all Gorgias employees!

Offers dental insurance

Gorgias dental plan covers 99% of the Gold Plan for selected carriers and 33% for dependents.

Offers vision insurance

Gorgias vision plan covers 99% of the Gold Plan for selected carriers and 33% for dependents.

Offers health insurance

Gorgias covers 99% of the Gold Plan for selected carriers and 33% for dependents.

Offers generous parental leave

Gorgias offers up to 12 weeks of paid parental leave (both maternity and paternity leaves) for new parents. No rules on years of service.

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Gorgias has monthly breakfast and happy hour events, as well as company-wide annual retreat in international locations (2019 Florida US, 2020 San Francisco US, 2021 France! )+Quarterly Gorgias weeks!

Offers Employee Resource Groups

Offers company-sponsored happy hours

At Gorgias we have monthly Happy Hours in all locations where we have offices!

Has employee-led culture committees

Provides paid holidays

Offers sabbatical leave

One month paid sabbatical after four years of tenure.

Provides paid sick days

Gorgias offers paid sick days of up to 15 days per year for all employees.

Provides bereavement leave

Career Growth + Development

Provides continuing education stipend

Provides online course subscriptions

Provides tuition reimbursement

Job training & conferences

Hosts Lunch and Learns

Promote from within

Company Culture

Provides free daily meals

Gorgias provides daily allowance for lunches for all working days!

Provides free snacks and drinks

Gorgias has a fully stocked kitchen including unlimited snacks, coffee, tea, chocolate, cereal, yogurt and more!

Open office floor plan to encourage communication and collaboration

Hosts in-person all-hands meetings

Uses an OKR operational model to clearly define goals and priorities

Offers a remote work program

Gorgias has implemented a hybrid policy with the chance to all employees to decide between 2 to 5 days in office work or 100% remote work.

Utilizes a hybrid work model

Hiring practices promote diversity

Quarterly engagement surveys to gauge employee satisfaction

Established employee awards to honor work and contributions

Recently posted jobs

4 Days AgoSaved
Hybrid
Belgrade, Grad Beograd, Centralna Srbija, SRB
Artificial Intelligence • eCommerce • Software
Design, build, and scale an AI-driven conversational commerce platform. Architect resilient, cloud-native microservices, implement monitoring and observability, optimize performance, integrate AI features, and mentor junior engineers while collaborating cross-functionally.
5 Days AgoSaved
In-Office
New York City, NY, USA
Artificial Intelligence • eCommerce • Software
Lead and (re)build the Customer Success organization for Commercial and Enterprise merchants, owning Net Revenue Retention. Hire, coach, and manage managers and CSMs; set OKRs, budget, and performance frameworks; partner with Product and Engineering to shape AI-agent roadmap; drive AI-first CS strategy, reporting, forecasting, and high-impact executive engagements.
5 Days AgoSaved
In-Office
New York City, NY, USA
Artificial Intelligence • eCommerce • Software
Lead and rebuild Gorgias' Commercial and Enterprise Customer Success org, owning Net Revenue Retention. Manage two CS Managers and named-account CSMs, set OKRs, budget, hiring, performance frameworks, and reporting. Architect an AI-first CS model in partnership with Product and Engineering, drive AI adoption, personally handle strategic accounts and escalations, and represent CS at leadership and board levels.