Teams at Goodwill of Silicon Valley

Provides intermediate-level case management for participants facing housing, employment, and stability barriers. Conducts intakes, assessments, individualized plans, coaching, crisis intervention, referrals, and fieldwork. Supports employment or housing stabilization, tracks outcomes, maintains accurate case documentation, and ensures compliance with program and funder requirements. Collaborates with internal teams, community organizations, employers, landlords, and other partners while using trauma-informed and culturally responsive practices.

Provides employment training and job placement support for program participants, including resume writing, interview preparation, job searches, case management coordination, employer advocacy, and transition from subsidized to permanent employment. The role also tracks participant progress, submits reports, develops employment programs, and represents Goodwill in community networking activities. May transport participants to job interviews.

Provide employer outreach, job development, and labor-market analysis to place veterans experiencing or at risk of homelessness into livable‑wage jobs. Coordinate training partnerships, coach participants on job-readiness, track placements and retention, facilitate case conferencing with partners, and maintain HVRP records and reporting.