Teams at Goodwill Gulf Coast

Leads the organization’s IT department, supervises support staff, and oversees helpdesk operations, endpoint support, retail POS reliability, user access, patching, cybersecurity controls, IT assets, vendors, budgeting, and technology improvements. The manager ensures dependable infrastructure, supports audits and cyber insurance requirements, reports service metrics to leadership, and communicates IT risks and recommendations. The role requires frequent travel among agency locations and occasional evening or weekend support.