Teams at GoodTime.io

Manage small business and mid-market customer relationships, driving adoption, retention, renewals, and expansions. Build success plans and playbooks, conduct QBRs and EBRs, analyze product usage, deliver enablement, understand recruiting workflows, and communicate customer needs cross-functionally to Product and Engineering. Maintain expert knowledge of the GoodTime platform while building executive relationships and recommending features, settings, and modules that improve customer outcomes.

Design, build, deploy, and maintain scalable features for GoodTime’s hiring intelligence platform. Investigate customer-reported bugs, improve performance and stability, collaborate with Product and Design, contribute to the technical roadmap, demonstrate new functionality, and own projects from concept through release. The role emphasizes JavaScript/TypeScript, React, customer-centric architecture, test-driven development, and continuous learning.