GoNetspeed
GoNetspeed Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers accidental death & dismemberment insurance
Offers disability insurance
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers employee discounts
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid holidays
Offers an Employee Assistance Program (EAP)
Recently posted jobs
Information Technology
Provide Level I (and some Level II) NOC support for residential and small business customers. Troubleshoot Wi‑Fi, PON, Internet, and VoIP issues; document tickets; perform callbacks; handle new installation setups; monitor systems and respond to events; escalate and resolve order or service issues while communicating clearly with customers.
Information Technology
Design, plan, and manage outside plant (OSP) construction projects including FTTP, DSL, and HFC. Coordinate contractors, obtain permits/right-of-way, collect field data, maintain as-builts and project tracking, and ensure on-time, on-budget completion with frequent site travel.
Information Technology
Handle customer retention and account migrations for internet subscribers: resolve cancellation requests, execute service or plan migrations, coordinate with internal teams, and use CRM tools to retain customers and ensure successful service transitions.
