GoNetspeed Benefits Overview

Designs and supports outside plant telecommunications infrastructure, including fiber, copper/DSL, and coax networks. Develops project plans, performs costing and field data collection, coordinates contractors and permitting, obtains right-of-way approvals, tracks construction progress, resolves site issues, and maintains accurate as-built documentation and mapping updates. The role requires substantial job-site travel, cross-functional communication, deadline management, and knowledge of telecom construction practices.

The Experienced Splicer is responsible for prepping, splicing, testing fiber optic cables, troubleshooting issues, and maintaining safety and reporting standards while displaying strong communication and teamwork skills.

Provide Level I (and some Level II) NOC support for residential and small business customers. Troubleshoot Wi‑Fi, PON, Internet, and VoIP issues; document tickets; perform callbacks; handle new installation setups; monitor systems and respond to events; escalate and resolve order or service issues while communicating clearly with customers.