Jobs at Golden Pet Brands

Owns income tax provision, compliance, and reporting for a multi-entity company. Prepares/reviews ASC 740 provisions and SEC disclosures, manages federal/state/local/international tax filings and outside advisors, maintains tax controls (SOX 404), responds to audits, oversees transfer pricing, supports M&A tax matters, and identifies tax planning and process improvement opportunities.

The Manager of Training & Agent Development oversees the design and delivery of training programs, ensuring agents are equipped with technical skills, brand knowledge, and sales techniques to enhance customer experience and loyalty.

Lead and scale helpdesk operations: provide tier 2/3 support, troubleshoot endpoints and collaboration platforms, own SLAs/KPIs, develop SOPs and runbooks, recruit and manage technicians, and drive process improvement with occasional on-site and domestic travel.

Lead daily IT infrastructure operations and provide hands-on technical leadership for cloud, network, server, endpoint, identity, backup/disaster recovery, and vendor management. Design and manage Microsoft 365/Entra/Intune/Azure and on-prem virtualized systems, improve incident response and patching, support compliance initiatives, provide senior escalation and remote/on-site support, and oversee asset lifecycle and IT procurement.

Lead enterprise legal strategy and governance, advise C-suite and Board, manage M&A and commercial transactions, oversee IP, regulatory compliance (FDA/FTC/AAFCO), litigation, data privacy (CCPA) and risk management, build and scale the legal team, and prepare to assume General Counsel responsibilities.

The Digital Acquisition Marketing Specialist manages product marketing to acquire new customers through various platforms, overseeing ad campaigns, optimization, and cross-department collaboration.

The Lead Software Engineer in Test will own test automation strategy, design automation frameworks, integrate testing into CI/CD, and mentor QA engineers to enhance quality across engineering processes.

Lead lifecycle marketing and CRM strategy across email and SMS to improve retention, repeat purchases, winback, replenishment, and LTV. Build and optimize automated Klaviyo and Attentive flows, define segmentation and lifecycle stages, run A/B and multivariate tests, ensure QA, partner cross-functionally, and translate data into scalable CRM solutions and targeting recommendations.

Manage marketing operations including Salesforce CRM records, pre- and post-purchase funnels, SKU/product variant setup, JIRA ticketing, A/B tests in VWO, data collection, custom reporting, and cross-functional coordination to ensure SLAs and smooth campaign/project execution.

The Chief People Officer will lead the people strategy, focusing on organizational effectiveness, talent management, culture, and compliance in alignment with business goals.

Senior technical owner of an existing NetSuite ERP: provide Tier 2/3 production support, triage and permanently resolve incidents, build and optimize SuiteScript 2.x and SuiteFlow customizations, maintain integrations (Deposco WMS, Salesforce via Jitterbit), manage SDF sandbox-to-production promotions, monitor performance, ensure release readiness, author runbooks, and operate under ITGC/SOX-adjacent change management with on-call responsibilities.

Own performance marketing across Meta and direct-buy networks. Set up, monitor, and optimize Meta campaigns; test and scale direct-buy partnerships; develop creative; maintain tracking (pixel/S2S, macros); analyze ROAS/CAC and report insights; negotiate with network partners; collaborate with Creative, Analytics, and Partnerships teams to grow acquisition channels.

Monitor real-time contact center volumes, agent adherence, and staffing; manage time-off and schedule adjustments; analyze trends in attendance and service metrics; recommend staffing optimizations; maintain confidential employee records and generate reports using workforce management tools and spreadsheets.

Support planning, executing, and optimizing paid digital acquisition campaigns. Coordinate content and landing pages, run A/B tests, analyze marketing data, create performance reports, and recommend optimizations to improve ROAS.

Support the Creative Production team across pre-production and shoots by preparing equipment, organizing props and inventory, coordinating production runs, providing on-set assistance, handling set-up/breakdown, managing production paperwork, and maintaining a safe, efficient production environment while gaining hands-on commercial production experience.

Manage three branded Reddit accounts: post 2–3 times per week per brand, engage with users and comments per brand guidelines, craft brand-specific Reddit strategies, and coordinate with an outside contractor to manage meetings and goals.

Support the Creative Production team by preparing, maintaining, and operating camera equipment for shoots. Duties include camera setup/breakdown, media and battery management, lens changes, equipment troubleshooting, inventory tracking, vendor coordination, and ensuring gear is shoot-ready and properly stored. Provide on-set technical support and assist with equipment transport and quality control.