Jobs at Golden Pet Brands

Manages sales growth across a Pacific Northwest territory by acquiring retail accounts, expanding distributor and store relationships, achieving sales targets, forecasting results, monitoring market activity, and executing product launches, promotions, and marketing programs. The role requires extensive travel, industry knowledge, strategic territory planning, account management, and collaboration with retailers, distributors, and internal teams.

Manage and grow pet-industry retail sales across the Middle America territory. Responsibilities include acquiring new stores and accounts, developing distributor and retailer relationships, meeting sales targets, managing budgets, forecasting, monitoring market trends, coordinating product launches and promotions, supporting order fulfillment, and representing brands at industry events. The role is remote and requires approximately 75% travel.

Analyzes logistics, inventory, fulfillment, transportation, and distribution data for an omni-channel pet product network. Develops dashboards, scorecards, and reports; identifies performance gaps and root causes; supports inventory, replenishment, capacity, and demand planning; validates ERP and WMS data; coordinates shipments with distribution centers, vendors, and carriers; and recommends process improvements to enhance delivery performance, cost efficiency, compliance, and operational effectiveness.

Provides proactive executive support through calendar, scheduling, travel, meeting preparation, communications, and follow-through. Owns day-to-day office and studio operations, including vendors, supplies, equipment, technology, logistics, and buildout coordination. Creates workflows, documentation, and systems; uses AI and automation to reduce manual work; tracks decisions and commitments; and independently resolves operational issues while escalating appropriately.

Provide combined contact-center and social media support for pet brand customers. Respond to calls, comments, and direct messages; resolve order, billing, shipping, refund, exchange, and product issues; manage escalations and de-escalate complaints. Maintain accurate customer records, moderate online content, communicate promotions, document feedback and recurring issues, meet contact-center metrics, support peers, and provide reporting and process-improvement insights.

Develops, scripts, directs, and optimizes paid social video ads for pet food brands. Responsibilities include creating acquisition-focused concepts, directing UGC and larger shoots, collaborating with editors, analyzing Meta performance data, iterating creative, and maintaining a testing pipeline. The role also uses AI tools for ideation and rapid creative development, with occasional travel and driving required for filming and interviews.

The Senior Brand Manager owns strategy, growth, and P&L performance for scaled and emerging brands. Responsibilities include setting channel and revenue goals, leading campaigns and product launches, managing product pipelines and stage-gate approvals, overseeing talent and creative deliverables, optimizing e-commerce and customer engagement, monitoring KPIs, and mentoring Assistant Brand Managers. The role coordinates with retail, supply chain, customer experience, acquisition, PR, and social teams.

Leads omni-channel shopper marketing, retail media, merchandising, influencer, and promotional programs across major national retail accounts. Partners with sales teams on joint business planning, line reviews, budgets exceeding $1 million, and trade ROI optimization. Advises on digital advertising, content optimization, retailer media tactics, and influencer campaigns. Manages agencies and vendors, supports product launches, and mentors retail marketing team members.

Edit and export short- and long-form marketing videos for social, retail, and digital platforms. Create multiple variations and mashup ads from existing footage, shoot iPhone content, analyze performance data, and recommend creative improvements. Collaborate with producers, offer managers, and creative directors to optimize advertisements, manage deadlines, and strengthen brand storytelling and visual quality across content.

Lead and scale helpdesk operations: provide tier 2/3 support, troubleshoot endpoints and collaboration platforms, own SLAs/KPIs, develop SOPs and runbooks, recruit and manage technicians, and drive process improvement with occasional on-site and domestic travel.

Lead daily IT infrastructure operations and provide hands-on technical leadership for cloud, network, server, endpoint, identity, backup/disaster recovery, and vendor management. Design and manage Microsoft 365/Entra/Intune/Azure and on-prem virtualized systems, improve incident response and patching, support compliance initiatives, provide senior escalation and remote/on-site support, and oversee asset lifecycle and IT procurement.

Lead enterprise legal strategy and governance, advise C-suite and Board, manage M&A and commercial transactions, oversee IP, regulatory compliance (FDA/FTC/AAFCO), litigation, data privacy (CCPA) and risk management, build and scale the legal team, and prepare to assume General Counsel responsibilities.

The Digital Acquisition Marketing Specialist manages product marketing to acquire new customers through various platforms, overseeing ad campaigns, optimization, and cross-department collaboration.

Manage marketing operations including Salesforce CRM records, pre- and post-purchase funnels, SKU/product variant setup, JIRA ticketing, A/B tests in VWO, data collection, custom reporting, and cross-functional coordination to ensure SLAs and smooth campaign/project execution.

The Chief People Officer will lead the people strategy, focusing on organizational effectiveness, talent management, culture, and compliance in alignment with business goals.

Own performance marketing across Meta and direct-buy networks. Set up, monitor, and optimize Meta campaigns; test and scale direct-buy partnerships; develop creative; maintain tracking (pixel/S2S, macros); analyze ROAS/CAC and report insights; negotiate with network partners; collaborate with Creative, Analytics, and Partnerships teams to grow acquisition channels.