Jobs at Golden Pet Brands

Manage affiliate and agency performance, build partner relationships, optimize digital marketing campaigns, analyze CTR, CVR, AOV, and LTV, and coordinate campaign testing and onboarding. Set up and optimize advertising network accounts, improve tracking and reporting processes, collaborate with technical and creative teams, and support revenue and brand growth objectives.

Handle customer inquiries, complaints, cancellations, orders, account updates, and shipping questions across multiple systems. Research issues, identify root causes, provide solutions, retain customers through promotions, document interactions, and meet contact center performance metrics. The role also gathers customer feedback for management and follows established communication procedures and policies.

The Assistant Brand Manager supports brand strategy and execution across established and emerging pet brands. Responsibilities include managing launches and campaigns, coordinating cross-functional projects, conducting market and competitor research, optimizing e-commerce merchandising and promotions, improving customer onboarding and retention, and analyzing metrics such as ROI, CVR, AOV, and LTV.

Develop and lead direct-response video advertising for pet health, food, and beauty brands across social platforms. Responsibilities include ideating concepts, writing scripts, directing shoots and interviews, supervising editors, coordinating videographers, analyzing ad performance, optimizing creative, managing testing pipelines, mentoring a junior producer, and reporting results to creative leadership.

Manages sales growth across a Pacific Northwest territory by acquiring retail accounts, expanding distributor and store relationships, achieving sales targets, forecasting results, monitoring market activity, and executing product launches, promotions, and marketing programs. The role requires extensive travel, industry knowledge, strategic territory planning, account management, and collaboration with retailers, distributors, and internal teams.

Manage and grow pet-industry retail sales across the Middle America territory. Responsibilities include acquiring new stores and accounts, developing distributor and retailer relationships, meeting sales targets, managing budgets, forecasting, monitoring market trends, coordinating product launches and promotions, supporting order fulfillment, and representing brands at industry events. The role is remote and requires approximately 75% travel.

Analyzes logistics, inventory, fulfillment, transportation, and distribution data for an omni-channel pet product network. Develops dashboards, scorecards, and reports; identifies performance gaps and root causes; supports inventory, replenishment, capacity, and demand planning; validates ERP and WMS data; coordinates shipments with distribution centers, vendors, and carriers; and recommends process improvements to enhance delivery performance, cost efficiency, compliance, and operational effectiveness.

Provides proactive executive support through calendar, scheduling, travel, meeting preparation, communications, and follow-through. Owns day-to-day office and studio operations, including vendors, supplies, equipment, technology, logistics, and buildout coordination. Creates workflows, documentation, and systems; uses AI and automation to reduce manual work; tracks decisions and commitments; and independently resolves operational issues while escalating appropriately.

Develops, scripts, directs, and optimizes paid social video ads for pet food brands. Responsibilities include creating acquisition-focused concepts, directing UGC and larger shoots, collaborating with editors, analyzing Meta performance data, iterating creative, and maintaining a testing pipeline. The role also uses AI tools for ideation and rapid creative development, with occasional travel and driving required for filming and interviews.

The Senior Brand Manager owns strategy, growth, and P&L performance for scaled and emerging brands. Responsibilities include setting channel and revenue goals, leading campaigns and product launches, managing product pipelines and stage-gate approvals, overseeing talent and creative deliverables, optimizing e-commerce and customer engagement, monitoring KPIs, and mentoring Assistant Brand Managers. The role coordinates with retail, supply chain, customer experience, acquisition, PR, and social teams.

The Chief People Officer will lead the people strategy, focusing on organizational effectiveness, talent management, culture, and compliance in alignment with business goals.